At K9Power®, customer satisfaction is our top priority. From bringing you the best selection of holistic, organic and human grade supplements, foods and dog supplies at great prices, to shipping your orders promptly and accurately, to providing excellent advice and customer support following the sale. We're here to help because we care about you and your pet!
We Offer our Customers Several Ways to Contact Us. Our telephone lines are extremely busy. If we miss your call and you receive our voice mail please leave your contact information, we do our very best to return calls as quickly as possible. If you have a technical question about one of our products, we prefer to speak with you directly. Choosing the correct canine nutrition product is not like choosing a leash or collar. Nutritional foods and supplements are complex and we will work with you on a personal level to be assured that you and your canine are fitted with the most beneficial menu as well as a very clear understanding of what the product expectancy is for your canine.
If you have a question regarding the tracking of an order: You may log into your account where you will find real time information on the progress of your order. Customers have access to all ordering information including tracking information. There you will find a clickable link which will direct you to Fed-Ex, USPS or UPS real time tracking. In addition to the customer account you will receive an email when your order ships with a clickable link to real time tracking. If you require further assistance please email us at firstname.lastname@example.org or call our Customer Service Line at 877 K9POWER ( 597-6937) with your order information.
Most questions concerning ordering or returns as well as product ingredients and usage questions can be answered even more quickly by viewing the appropriate pages on our web site. Each main product page has a section labeled 'Technical Information' with the ingredient breakdown and usage information.
The K9Power® Retail Nutrition & Supply Center is conveniently located off exit 10 on Interstate 91 or exit 62 on Route 15, in the Sackett Point Center, 350 Sackett Point Road, North Haven, Connecticut 06473
Mailing Address: K9Power, 350 Sackett Point Road, North Haven, Connecticut 06473
Phone Number: Toll Free: 877 K9POWER ( 597-6937) Voice: 203.287.9450 Fax: 203.288.0734
Business Hours: Monday, Tuesday, Thursday, Friday 9:30 AM to 6:00 PM, Wednesday 9:30 AM - 5:00 PM, Saturday 10:00 AM - 4:00 PM, Closed Sunday. Our Internet Department is Closed on Saturday & Sunday.